VIII. Prices
Art. 20. All prices in the online store are listed in Euro (€). The stated prices are final and include all applicable taxes according to current legislation, where applicable. The delivery price is not included in the product price, unless explicitly stated otherwise.
Art. 21. LUMARA light reserves the right to change product prices at any time. The change does not affect already confirmed orders.
Art. 22. In the event of an obvious technical error in the price, caused by human error, a software problem, or another technical factor, LUMARA light has the right to refuse to fulfill the order. In this case, the Customer is notified immediately, and if payment has already been made, the amount is refunded in full.
Art. 23. Promotional campaigns, discounts, and special offers are valid only for the period explicitly stated in the online store, or until stocks last.
IX. Payment Methods
Art. 24. LUMARA light offers the following payment methods:
· cash on delivery (COD), when this service is offered by the respective courier;
· payment by bank card through a secure payment system integrated into the online store;
· bank transfer.
Art. 25. For payment by bank transfer, the Customer makes the payment to the following bank account:
Recipient: FORMAR LTD
Bank: DSK Bank
IBAN: BG05STSA93000032845461
BIC: STSABGSF
The order begins processing after the amount is credited to the Merchant's bank account.
Art. 26. For cash on delivery payment, the Customer pays the due amount to the courier according to the terms of the chosen courier service.
When the service is available, payment can be made in cash or by bank card, depending on the capabilities of the respective courier.
Art. 27. For payment by bank card, payment processing is done through a secure payment system.
LUMARA light does not store customers' bank card data.
X. Invoices and Payment Documents
Art. 28. For each order sent, the corresponding sales document is issued according to current legislation.
Art. 29. For cash on delivery payment, the Customer receives:
· a delivery note generated by the LUMARA light system;
· a fiscal document issued by the courier company upon acceptance of payment.
Art. 30. An invoice is issued to individuals upon explicit request.
Art. 31. An invoice must be issued to legal entities after providing the necessary company details before completing the order.
Art. 32. If necessary, LUMARA light may also issue other accounting documents when required by applicable legislation.