DELIVERY
We ship with Econt, Speedy, BOX NOW, and EasyBox — to an address, to an office, or to an automatic locker.
Free delivery for orders over €60. Below this amount, the price is calculated according to the selected courier's tariff and is visible before finalizing the order.
Delivery times: available products are processed within 2 working days, custom-made products — within 5 working days. Delivery takes 1–3 working days after handover to the courier.
Payment methods: cash on delivery, bank card, or bank transfer. For delivery with BOX NOW, payment is only upfront by card.
RETURNS
You have the right to cancel your order within 5 calendar days of receipt, without stating a reason. The product must be in its original condition and packaging.
Return shipping costs are borne by the customer. The amount is refunded using the same payment method.
The right of withdrawal does not apply to products made to individual order or personalized according to your wishes.
Handmade products may have small differences in nuance, texture, and surface — these are part of the product's character and are not considered a defect.